FORMS
New patients are required to complete Patient Registration and History and Physical forms before their initial examination. We encourage patients to complete these forms at home and bring them to their first office visit.

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	Patient Registration Form		Adobe Reader
	History Form #1
	History Form #2
	Financial/Insurance Form

Office
North Valley Surgical Associates office hours are Monday through Friday, from 8:30 a.m.- 5:00 p.m. The surgeons spend time at each of our locations, so you have the opportunity to have your appointment at the office most convenient for you. If you have an urgent need to speak with a physician after hours, call the office, and we will page the physician on call.

Surgery
If surgery is required, our staff will work closely with the hospital and your insurance provider to choose a time and location for your surgery based on your medical needs. You will be informed of any preoperative testing that may need to be done prior to surgery.

	Any relevant diagnostic test results or x-rays
	Your insurance card. We will make a copy of it for your patient chart
	Most insurance plans require co-payment at the time of service, so be sure to bring it with you. Our office accepts cash, checks, MasterCard, Visa and Discover.
	Bring referral forms if required by your insurance.
	Inform our office and your insurance company of any address or telephone number changes.
	If you are not insured or need to meet a deductible, our staff will be happy to work with you to make payment arrangements.

What about Insurance?
Medical care has never been as advanced as it is today, nor has it ever been so complicated. The typical doctor's office maintains relationships with dozens of insurance companies, managed care organizations, primary physicians organizations and other payors. Each has its own set of requirements concerning payment, patient co-payment and pre-authorization requirements.

We want to work with you to assure that the care you receive is in keeping with your insurance provider's requirements. Since you, as the patient, are financially responsible for the cost of the care we provide you, North Valley Surgical Associates believes it is in your best interest to be actively involved with your insurance provider through this process. We encourage you to learn about your benefits and their limitations. Be prepared to pay your co-payment, if your plan requires one. It is also wise to be informed of any benefit restrictions due to pre-existing conditions. Find out if you have a deductible and whether or not it has been met, so you will be prepared if necessary to pre-pay some of the cost of your surgery.